“Skills That Shape Business Success”
+27 12 940 8457 info@afridevtraining.com
Office 210, Provisus Building523 Stanza Bopape Street, Arcadia, Pretoria, South Africa, 0083

Customer Service Training Courses

Training Booking Instructions

Training Booking Instructions

  1. Select your preferred course.
  2. Fill out the booking form and click “Submit” or send an email to info@afridevtraining.com
  3. We’ll send a confirmation, invoice, and training details.
  4. Secure your booking with payment and receive onboarding info.

Training Booking Costs

Training Costs (per person)

  • 1 Week – US$2,300
  • 2 Weeks – US$3,300
  • 3 Weeks – US$3,900

Course Categories

Select your preferred course below to receive a detailed course outline.

COURSE CODE

COURSE TITLE

CST01

Coaching Customer Service Skills Training Program

CST02

Advanced Customer Service Skills Training

CST03

Customer Complaints Handling and Management Training Course

CST04

Customer Relationship Management (CRM) Training Course

CST05

Customer Service Management Training Course

CST06

Customer Service Manager Training Course

CST07

Basic Customer Service Training

CST08

Customer Centricity Training Program

CST09

Customer Service Professional Training Program

CST10

Customer Experience Management Training Course

CST11

Customer Service Training for Government Employees

CST12

Dealing with Difficult Customers Training Course

CST13

Customer Retention and Loyalty Training Program

CST14

Customer Service Excellence Training Course

CST15

Internal Customer Service Training Course

CST16

Retail Customer Service Skills Training Program

CST17

Sales and Customer Service Training Course

CST18

Taking Ownership and Accountability Training Course

CST19

Telephone Customer Service Training

Contact Us!

With several years of proven excellence, African Development Training Academy (ADTA) has empowered professionals and institutions across Africa. Our experience spans diverse sectors, delivering impactful, customized training solutions. We are trusted for our consistency, quality, and results-driven approach to capacity building.

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